As an existing customer, you will have either a standard hardware support and software maintenance program, or an Elite Service program.  Before calling in for service, we recommend you confirm your program coverage as outlined in your support contract.

To Obtain Service

• Identify your program by reviewing your support documentation:  it will be a variation of Standard Support or Elite Services.
• Email our Technical Assistance Center (TAC) at helpdesk@conexsys.net, or call the special TAC telephone hotline provided with your support documentation.