TAC Support

As an existing customer, you will have either a standard hardware
support and software maintenance program, or an Elite Service
program. Before calling in for service, we recommend you
confirm your program coverage as outlined in your support
contract.
To Obtain Service:
- Identify your program by reviewing your support
documentation: it will be a variation of Standard Support or
Elite Services.
- Email our Technical Assistance Center (TAC) at helpdesk@conexsys.net or
all the special TAC telephone hotline provided with your support
documentation.
If you would like information on our Encompass Support
Solutions, please visit our Support Services
page or call us at (800) 263-9691.