Technical Support
One (1) Year of technical support is included on products
purchased under various standing offers through Conexsys
Communications. The Price list for each manufacturer's Standing
Offer also lists pricing options for maintenance programs. Full
information on our Encompass
Support Solutions can be found on the Conexsys Communications
web site.
Conexsys offers a family of maintenance and managed service
programs, from 7 x 24 telephone support, through to fully-secured
remote management. If you would like information on our Encompass
Support Solutions, email us at info@conexsys.net, or call us
at (888) 509-8452.
Require Service or Support?
Existing Maintenance Customers
Identify your program by reviewing your support documentation -
it will be a variation of Standard Support or Elite Services.
Email our Technical Assistance Center (TAC) at support@conexsys.net, or
call the special TAC telephone hotline provided with your support
documentation.
Non-Maintenance Customers
If you do not have an existing maintenance program, email us at
info@conexsys.net or call us
at (888) 509-8452 for more information on how to obtain service
without a contract. We can offer you support services on a time
& materials basis, or provide you with a proposal for the
appropriate support program.
Need more information?
- For information on how to purchase products from Conexsys, see
How to Buy.
- For questions, email us at info@conexsys.net, or call us
at (888) 509-8452.
